What we offer
At The Quorum, we believe that engaging with your audience and understanding who they are and what they want from your business/brand plays a pivotal role in helping to determine your future strategy. With a customer centric approach, you are able to influence positive customer behaviour, improve acquisition and retention, as well as advocacy.
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Whether you are looking for a short or long term solution, The Quorum is ready and willing to advise you on the best approach for your business needs.
Engagement Platforms
We specialise in the following platforms:
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WhatsApp
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Web-driven mobile chat
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Mobi-sites
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USSD
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Shortcode
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Two-way SMS
Business Tools
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Axure UX software for journey design, copy writing and approvals
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JIRA software for project delivery, campaign management and secure file storage
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WhatsApp sandbox environment for client testing approval
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Dynamics 365 Customer Insights
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Power BI Reporting dashboards
Data Security
We understand the importance of data security, that is why we use appropriate controls to prevent unauthorised access to our platforms, systems, and data, to ensure the confidentiality, integrity, and availability of the personal data we store and manage.
Services
Our services include, but are not limited to:
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Mobile strategy
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Campaign & Project management
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Customer data enrichment
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Reporting & analytics
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Technical development and support
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Prize facilitation & management
Infrastructure and Storage
Our platforms are built on the Azure framework, utilising the Azure Bot Service as well as other Azure cloud services such as:
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Azure Firewall
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Azure App Service
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Azure SQL Server
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Azure Storage Blob
Regulatory Compliance
We adhere strictly to POPIA regulations and will work with you to ensure your mobile platforms, campaigns and customer databases are POPI compliant and aligned with your internal data privacy policies.